Small and medium enterprises (SMEs) are widely recognised as the backbone of the South African economy.
According to Statistics South Africa, small and micro businesses play a vital role in various sectors, including the motor trade.
SMEs provide jobs to more than half of those employed in the motor trade industry, underscoring their importance in the sector’s employment landscape.
But for a workshop to thrive, it needs more than tools. It needs the right people. The question many employers ask is: Who should we employ, and what level of skill will help the business succeed?
The AA Training Centre has, for nearly two decades, produced job-ready artisans for the sector.
This includes trades like Automotive Motor Mechanics, Diesel Mechanics, and Automotive Electricians, all listed as scarce and critical skills by the Department of Higher Education and Training.
The Risks of Hiring Unqualified Staff
Workshops that employ unqualified workers take significant risks.
In a competitive market, even one mistake can lead to lost clients.
Upskill Through Recognition of Prior Learning
If a workshop has experienced staff without formal qualifications, there is still a solution. The Artisan Recognition of Prior Learning (ARPL) process allows these individuals to gain a Red Seal qualification, based on their practical skills and work history. This route is faster and more affordable than starting from scratch.
Some employers worry that, once qualified, staff may leave for better paying jobs.
While this is possible, investing in your team shows commitment and often results in better performance, loyalty, and client satisfaction. It also contributes to the broader upliftment of the industry and supports national skills development goals.
Legal and Safety Considerations
Hiring unqualified artisans is not just risky. It can be illegal. The Occupational Health and Safety Act (85 of 1993) states that anyone performing technical work must be competent and trained to do so safely. Faulty repairs can lead to breakdowns or even fatal accidents. In such cases, the workshop owner may be held liable for negligence.
While liability insurance (typically R3 million or more) is recommended, it cannot undo reputational damage. For small businesses, reputation is everything.
Employing qualified artisans is not just best practice. It is essential. For workshop owners, investing in skilled labour improves service quality, reduces risk, and supports long term growth. Whether hiring new talent or qualifying current staff through ARPL, the message is clear. Qualifications protect your business, your clients, and your future.